Privacy Policy

1. Who We Are

TradePro ("we", "us", "our") provides AI-driven data analysis tools for independent finance research. This policy applies to all personal data collected through our website, applications, and related services (collectively, the "Service").

2. Information We Collect

We may collect the following categories of information:

• Account information: name, email address, password, and any details you provide when registering for or using the Service.
• Usage data: pages visited, features used, timestamps, referring URLs, and interaction patterns collected automatically.
• Device and technical data: IP address, browser type, operating system, and device identifiers.
• Communications: information you provide when contacting us for support or inquiries.
• Cookies and similar technologies: as described in Section 7 below.

3. How We Use Information

We use collected information to:

• Provide, operate, and maintain the Service;
• Personalise content and improve functionality;
• Communicate with you about updates, support requests, or administrative notices;
• Monitor usage, detect fraud, and maintain security;
• Comply with applicable legal obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis, we rely on one or more of the following: your consent, performance of a contract with you, compliance with a legal obligation, and our legitimate interests in operating and improving the Service, balanced against your rights and interests.

5. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, or customer support, under confidentiality obligations;
• Legal and regulatory authorities where required to comply with applicable law, regulation, or legal process;
• Business transfers, such as a merger, acquisition, or sale of assets, subject to appropriate safeguards.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and applicable requirements.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Service, remember preferences, and analyse usage patterns. You can control cookies through your browser settings; disabling certain cookies may affect the functionality of the Service. Where required, we will request your consent before placing non-essential cookies.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Personal information may be processed and stored in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights including the ability to:

• Access, correct, or delete personal information we hold about you;
• Object to or restrict certain processing activities;
• Request portability of your data;
• Withdraw consent where processing is based on consent;
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details on our Contact page.

11. Children's Privacy

The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised "Last updated" date.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via our Contact page.